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Purpose of the position:

The purpose of the business analyst role is to understand and analyse the business / client needs. As an HR & Payroll Business Analyst you will be responsible for the definition of business requirements and specifications which are used to build the system, this includes reviewing development requests and existing HR & Payroll processes, identify gaps and suggesting system improvements. You will also be responsible to ensure that the developed software conforms to the documented requirements and testing program changes. The role requires collaboratively working with clients and other stakeholders to understand their HR & Payroll needs and goals and translate those into requirements that the developers will use to build the application.


functional specifications:

  • Analyse end user needs and liaise with clients to document requirements for software development
  • Document the requirements, including the business rules and document business processes
  • Notify product owners when general requirements surface in requests for customized software development

Design of Solutions:

  • Prepare specifications, wire frames, flow chart (business process model and notation) and test plans
  • Discuss the impact of implementing a design on the system and on division resources
  • Make recommendations on solutions and designs to the benefit of the division
  • Ensure that the integration between the subsystem modified and other Integrator sub systems stays intact
  • The above responsibilities should be carried out in liaison with colleagues
  • Collaborate with the team to generate and contribute to designs and solutions
  • Prepare quotations (if the development is to be client funded), based on the effort estimation.

–   The quotation must include functional specifications and business requirements in a clear and unambiguous manner and be presented to the product              owner

–   Once the product owner approves it will be sent to the client for signoff or acceptance

verification and documentation of developed software:

  • Unit verification of developed or modified software modules.
  • Modify existing user documentation to reflect new or changed functionality.

client communication:

  • Ongoing communication with clients with reference to:

–    The status of requested quotations, tasks or incidents

–    Quotations awaiting acceptance

–    Follow up on the sign-off of the requirements document

–    Follow up on the final sign-off documentation


skills development:

  • Acquire thorough knowledge of systems assigned and business practices that is addressed by these systems
  • Knowledge of the:

–    Tools and techniques used to document user requirements and prepare specifications

–    The infrastructure on which the software operates

–    The development methodology and tools used in Adapt IT Education

–    Aid colleagues in developing and improving on their own skills in order to meet the required level of analysis skills amongst the team

–    Provide guidance and support to peers ensuring that project deliverables are met in the required time and budget estimations

Opportunities & lead generation:

  • Ongoing communication with clients with reference to:

–    The status of requested quotations, tasks or incidents

–    Quotations awaiting acceptance

–    Follow up on the sign-off of the requirements document

–    Follow up on the final sign-off documentation

qualification and experience requirements:

  • BSc/ BCom / NDip IT related qualification
  • + 5> years of analysis, design and verification experience and business skills OR
  • Experience on HR and Payroll Systems



  • Ability to think Analytical
  • Problem Solving
  • Mind map
  • Flow Chat
  • UML (Modelling)
  • Context Diagram
  • BPMN
  • ERD
  • Use Cases
  • Sequence Diagram
  • Activity Diagram


  • UI/UX
  • Wireframes


  • Certificate in Testing
  • Test Analyst
  • Automation Testing



  • Mature individual with high level of emotional intelligence

–    Ability/capacity to be aware of, control, and express emotions

–    Handle interpersonal relationships judiciously and empathetically

  • Demonstrate positivity, mental toughness and stability during stressful periods and periods of low activity

–    Flexibility – adapt to new concepts and ideas, ability to collaborate

–   Resilience – demonstrate ability to move forward despite setbacks

–    Endurance – consistently deliver at peak performance over the long term

–    Self-motivated, with the ability to motivate others

  • Ability to work independently and as part of a team
  • Ability to work under pressure
  • Admit to errors and takes corrective action to avoid repetition
  • Approach own work with dedication and high sense of responsibility
  • Identify, analyse, organize, and solve problems and issues in a timely and effective manner
  • Anticipate problems, identify root causes, and take corrective action
  • Take caution in preparing the details relevant to the process

Application process:

  • Email: Apply by emailing your updated CV to 
  • Reference: Please use ‘BUSINESS ANALYST’ in subject line
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