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IT TRAINER | Kwa-Zulu Natal

Purpose of this Position:

The ideal IT Trainer will provide training on the company`s IT systems for any new permanent member IT Trainer Vacancy KZN based of branches in the KZN region.

Role:

  • Set up, maintain and run an appropriate IT training programs
  • Integrate and maintain online & onsite training courses
  • Log all IT training incidents/requests received
  • Provide face to face and online training in an engaging manner
  • Design and update course materials, handouts and guides to a high standard
  • Create training video’s to support course material
  • Setup and maintain the IT training suite, including equipment and applications as appropriate
  • Support and coach learners including super users
  • Maintain appropriate records of training and resource allocation
  • Attend regular meetings to provide IT hints and tips to colleagues
  • Maintain knowledge of current news, system information, problems, changes and updates relevant to our user community, including research techniques and resources

Skills:

  • Expert knowledge and experience in Google Workspace
  • Previous IT systems training experience
  • CRM (HubSpot) knowledge beneficial but not mandatory
  • Understanding of the Real Estate sales landscape beneficial but not mandatory
  • Solid understanding of workflow management
  • Excellent presentation skills
  • Customer service focused
  • Solid time management skills
  • Creative thinker
  • Being able to drive product adoption and ensure successful implementation

Qualification & Other Requirements:

  • IT Systems qualification/education qualification in Computer Science
  • IT Software training or IT Software sales experience
  • Real Estate experience will be advantageous
  • Driver’s license and own transport
  • Willing to travel to remote areas
  • Advanced communication skills to adapt to different levels of people
  • Fast learner to adapt and train new bespoke systems

Application process:

  • Email: Apply by emailing your updated CV to mspreeth@csggroup.co.za 
  • Reference: Please use ‘IT TRAINER’ in subject line
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